Refund policy

Your satisfaction is important to us.

 

Return Period

 

You may return any item within 60 days of receiving your order.

 

Eligible Items

 

 

• All products sold by Zuralo are eligible for return

• There are no non-returnable items

 

 

Return Conditions

 

Returned items must be:

 

• Unused

• In original condition

• In original packaging with all parts included

 

 

Return Shipping

 

✅ Zuralo covers all return shipping costs

 

How to Start a Return

 

To request a return, please email us at:

📧 krystinfallago76@hotmail.com

Include your order number and reason for return.

 

Refund Processing

 

 

• Returns are inspected upon receipt

• Refunds are processed within 5 business days

• Refunds are issued to the original payment method

• Payment providers may require additional time to post the refund